Seamless Design,
Delivery & Installation
Tables
We’ll enhance the ambiance and functionality of your hospitality or commercial setting with a diverse range of tables, including laminate, solid wood, live edge, and drop-leaf options. Find the ideal table to seamlessly integrate aesthetics and functionality, creating an inviting atmosphere.
Booths & Banquettes
We present an extensive selection of booths and banquettes suitable for various commercial settings. From classic high-back booths to contemporary designs and snug banquettes, our in-house craftsmen and designers will tailor booths to your exact specifications.
At Soft Touch Furniture, we recognize that a smooth delivery and installation process are essential for your furniture experience. That’s why we streamline every step of the journey, guaranteeing that your products arrive securely and are expertly installed to meet your expectations.
Crafted with care in the USA and proudly manufactured in Girard, Ohio, our products reflect our dedication to superior craftsmanship and local support.
From inception to completion, we take pride in our meticulous process, ensuring that each detail contributes to delivering exceptional experiences for our valued customers.
Product Safety and Support
At Soft Touch Furniture, we follow a detailed process to ensure that your furniture arrives in perfect condition and is installed to your complete satisfaction.
Final Inspection: Before any piece leaves our facility, it undergoes a rigorous final inspection. We check that each item is the correct size and meets all customer specifications. Our team makes sure the quality standards are fully met, taking detailed photographs to document the condition and confirming that there is no damage before departure.
Prior to Loading: We carefully separate the products into manageable pieces, each securely wrapped in foam and protective materials. This wrapping process safeguards the quality and integrity of our products, so they remain safe and secure during transport.
Loading the Truck: Our skilled logistics team loads the furniture into the truck with precision and care. Every item is positioned to guarantee safety and stability throughout the journey, no matter the distance across the country.
Final Set-Up: Upon arrival, our experienced technicians assemble the furniture according to the customer’s direction. We work closely with you to place each piece exactly where you want it, so everything is set up to your liking. Our job isn't done until you are completely satisfied with the setup and placement.
We are dedicated to delivering excellence at every step of your furniture's journey, from our door to yours. With our comprehensive safety and support measures, you can trust that your new furnishings will enhance your space exactly as you envisioned.
Smooth Delivery and Installation Process
How do we ensure a smooth delivery and installation experience for you? Here’s how:
Direct Communication: You’ll have direct communication with our on-site personnel throughout the installation process. We’re here to address any questions or concerns and provide a streamlined experience from start to finish.
Dedicated Delivery Team: Soft Touch Furniture handles delivery using our own trucks and dedicated team members. This allows us to control the process and ensure your furniture arrives on time and intact.
White Glove Installation: Our experienced technicians provide white glove installation services, ensuring your furniture is installed carefully. You can trust our team to handle your furniture with the utmost respect and professionalism.
Commitment to Satisfaction: We’re committed to your satisfaction at Soft Touch Furniture. If any on-site issues arise, our team will work diligently to correct them until the project is completed to your satisfaction.
Worker and Customer Safety: Safety is paramount in every project we undertake. We follow strict safety standards to ensure that all furniture is transported, delivered and installed without risk to you, your property or our staff.